Magic Edit: Troubleshooting Tips

If your site is a supported platform and the button isn't working, first look at the extension icon and look for letters denoting your platform.  If they aren't showing, then first make sure you have the proper Magic Edit Extension.  We have extensions specific to each platform, or a multi platform extension (that works with all supported platforms).  If you aren't sure, you may just want to get the multi platform edition and try again.

If it's still not showing, let us know the url so we can try to fix it.

If the hat is showing the letters and simply the feature isn't working, contact us with the url and what you're trying to do.

If your platform isn't supported, contact us and let us know the platform and  your site url and we can see if we can add on our list of supported platforms.