Back In Stock Wizard: Branding Settings - Mail

Back In Stock Wizard allows you to customize the look and feel of the back-in-stock notifications your customers will receive once an item is available to purchase.

To access these settings, from your Back In Stock Wizard dashboard, click on Settings.

Under Branding, you can select several items to include in the email. As you enable/disable or edit items, you can preview these changes in real-time in the preview pane.

  • Logo: This is your store logo pulled directly from your BigCommerce store and cannot be changed.
  • Welcome Text: By default, Back In Stock Wizard is set to display the Product Name, as defined in your BigCommerce store, as bolded, all capital letter text in the body of your email with the option to append additional text using shortcodes. This field supports the following shortcodes:
    • ${product_name}: Product Name
    • ${product_url}: Product URL
    • ${product_price}: Product Price
    • ${product_stock}: In Stock Quantity
    • ${product_add_to_cart_url}: Add to Cart URL
  • Description: The product description, as defined in your BigCommerce store, can be displayed in the body of the email. You can also choose how many characters of that description you'd like to include, with the default being set to 120 which can be changed in the settings on this page. Additional text beyond the set number will be identified by ... letting the customer know there is more to read by clicking on the Go to Product button in the email.
  • Show Stock: Enabling this option will add the number of units currently in stock to the email notification.
  • Show Price: Enabling this option will display the current selling price of the item, as set in your BigCommerce store, to the email notification.
  • Custom Text: You can choose to add an additional message to your email notification which will appear between your store's logo and the Title text.

Additional fields available to customize include:

  • Email Subject: By default, Back In Stock Wizard is set to display the Product Name, as defined in your BigCommerce store, as the subject of your outbound email notification with the option to append additional text using shortcodes. This field supports the following shortcodes:
    • ${product_name}: Product Name
    • ${product_url}: Product URL
    • ${product_price}: Product Price
    • ${product_stock}: In Stock Quantity
    • ${product_add_to_cart_url}: Add to Cart URL

      Title: By default, Back In Stock Wizard is set to display the Product Name, as defined in your BigCommerce store, as bolded, all capital letter text in the body of your email with the option to append additional text using shortcodes. This field supports the following shortcodes:

    • ${product_name}: Product Name
    • ${product_url}: Product URL
    • ${product_price}: Product Price
    • ${product_stock}: In Stock Quantity
    • ${product_add_to_cart_url}: Add to Cart URL
  • Email Custom Text: You can choose to add additional text to the email which will appear between your logo and the Welcome Text.
  • Store URL: This is automatically populated with the URL of your BigCommerce store. The field is editable if you want to choose a different URL or URL format.
  • Store Name: This is automatically populated with the store name as it is set up in your BigCommerce store. The field is editable if you want to choose a different name.
  • Description Limit: Sets the number of characters of the product description to display in the email. By default the value is set at 120 characters.
  • Privacy URL: If you want to include a link to your store's privacy policy, the full URL should be entered in this field.
  • Terms and Conditions URL: If you want to include a link to your store's terms and conditions, the full URL should be entered in this field.
  • Email URL Tracking: If you want to append URL tracking code for services such as Google Analytics, you would enter the code here.
  • Color: Use the color picker to pick the primary color for the Product Name, the Go to Product button, and the Add to Cart button.

Once complete, click Save.

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