Back In Stock Wizard: Importing from Another App

If your store has variants, you must be on V3 of the BigCommerce Product Experience in order to import subscriptions for variants.

Back in Stock Wizard makes it easy for you to move to our app from another back-in-stock notification app. However, it requires that the other application allows you to export certain information including:

  • Customer Email Address
  • Product ID and/or SKU
    • If you're using InStock Notify, the SKU is exported.
    • If you're using StockNotify, the Product ID is exported.
    • If you're using another app as long as either the Product ID or SKU is exported you will be able to import subscriptions.
  • Product Variant ID or SKU
    • If you're using InStock Notify, the Variant SKU is exported.
    • If you're using StockNotify, the Variant ID is exported.
    • If you're using another app as long as either the Variant ID or Variant SKU is exported you will be able to import subscriptions, however, you will only import ONE of those, not both.
  • Date the customer subscribed to the notification

That information should be included in a .CSV file which can be imported into Back In Stock Wizard by going to the Control Panel and clicking Settings > Import.

Step 1: Click on Choose File

Step 2: Once the file has been uploaded to Back In Stock Wizard, review the sample data provided and if it looks good, click Next

Step 3: Map the fields in your .CSV file to the appropriate field in Back In Stock Wizard:

  • Email: The customer's email address.
  • Product ID: The BigCommerce Product ID.
  • SKU: The product SKU.
  • Variant SKU OR Variant ID: If you have variants with unique SKUs, you will map the Variant SKU OR the Variant ID here. Do not map both fields. If your store has variants, you must be on V3 of the BigCommerce Product Experience in order to import subscriptions for variants. If you're on V2, you cannot import either Variant SKU or Variant ID, so please do not map those fields.
  • Created At: The date the customer was added to the notification list in your previous back-in-stock notification app.

Once all fields are mapped, click Next.

Step 4: Confirm that you want to continue with the import by clicking Yes!



Step 5: Once the import is complete, you will receive a notification and you can return to your dashboard to see the data now loaded into Back In Stock Wizard. If there were errors during import, such as a particular SKU / Product ID no longer existing in your store, or an invalid email address, we will provide a list as well as a .CSV file you can download with the errors:



How to Import from InStock Notify

If you're migrating from InStock Notify, this video walks you through the process to export data and import it into Back In Stock Wizard:

How to Import from Stock Notify

If you're migrating from Stock Notify, this video walks you through the process to export data and import it into Back In Stock Wizard:

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